Contact Us
We're Here to Help
Have a question about your order, a product, or anything else? We'd love to hear from you.
Email us at: support@trendex.com
We aim to respond to all inquiries within 12-24 hours (Monday–Friday).
Before You Reach Out
For faster answers, check if your question is already covered:
- Order Status — Check your order confirmation email for tracking details, or log into your account to view order history.
- Returns & Exchanges — See our Returns Policy for eligibility and steps.
- Shipping Times — See our Shipping Policy for estimated delivery windows.
What to Include in Your Email
To help us assist you faster, please include:
- Your order number (if applicable)
- The email address used at checkout
- A brief description of your question or issue
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST) Weekend & holiday emails are answered the next business day.
Thanks for choosing Trendex — we're glad to help.
— The Trendex Team