Contact Us

Contact Us

We're Here to Help

Have a question about your order, a product, or anything else? We'd love to hear from you.

Email us at: support@trendex.com

We aim to respond to all inquiries within 12-24 hours (Monday–Friday).

Before You Reach Out

For faster answers, check if your question is already covered:

  • Order Status — Check your order confirmation email for tracking details, or log into your account to view order history.
  • Returns & Exchanges — See our Returns Policy for eligibility and steps.
  • Shipping Times — See our Shipping Policy for estimated delivery windows.

What to Include in Your Email

To help us assist you faster, please include:

  • Your order number (if applicable)
  • The email address used at checkout
  • A brief description of your question or issue

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST) Weekend & holiday emails are answered the next business day.

Thanks for choosing Trendex — we're glad to help.

— The Trendex Team